Like many people who only write on their blog every few years, I probably spend too much time consuming more modern forms of online content.
Despite the algorithmic focus of today's internet, YouTube in particular occasionally suggests stuff to me that satisfies a "need" I didn't know I had. In this case, it's been suggesting various "science" YouTubers to me, and I found myself enjoying this video in particular about physics crackpots:
The gist of the video is that physicists get a lot of e-mails from people who've claimed to have "solved" some problem in physics, or that physics as it's currently understood is wrong. She mentions that a lot of these cranks are retired engineers, and having written correspondence for senior public officials over the years, I can attest to the fact that engineers have a strange propensity for attempting to "solve" some problem in a way they'd build a bridge, but without say, knowing anything about bridge building. It's funny because it's true!
What does this have to do with spaghetti carbonara? Well, about halfway into the video, the host uses an analogy about crackpots where she compares receiving these e-mails to someone coming into a professional kitchen and telling the chef that they're doing food incorrectly, and the crank proceeds to shows them their own correctly prepared meal, which is in fact made of play dough.
It's a great analogy and she does a better job of explaining it than I do here, but it reminded me of an incident where I did something crank-like at a restaurant that complicates the narrative a bit.
I should note that I completely agree with everything she says, and that this isn't meant to be a refutation of her video, more of a deeply weird story that's stuck with me for a long time that's both connected to her analogy and also the epistemological concerns her video raises.
So, the story - I was in Calgary visiting my family a few years after having moved to Toronto, circa 2000, and we went out to dinner to a local Italian restaurant. This restaurant was a small and highly popular local chain, and was known for authentic and affordable Italian food (This detail is important!).
At the time I was really into spaghetti carbonara. I would make it at home, and I would order it regularly whenever I was at an Italian restaurant. I'd even had it in Italy, and uh, Austria, so I feel confident in saying that I was pretty well-versed in the preparation and eating of spaghetti carbonara.
All this is to say that I ordered it at this well-known local restaurant. And when the dish came out, it wasn't spaghetti carbonara. It was scrambled eggs with bacon on pasta.
Now, to my many Italian-food-making readers, if you've made carbonara, you'll know exactly what's happened. Part of making carbonara is that you use an egg at the end to make a creamy sauce. Jamie Oliver demonstrates this here:
If you watch the video, he goes to some lengths to show that you can't put the egg in while the pasta and bacon are still too hot, because you'll wind up with scrambled eggs, which is what I got.
This is clearly what had happened, and in my naivete, I figured that they'd known this and just sent it out anyway. Because this is Canada. In the same way a bartender will pour a pint of beer that's mostly foam and serve it, daring you to send it back, I assumed they thought they could simply give it to me, and I'd eat it, because people do this all the time.
Unfortunately, I was at the height of my pretentious gourmand phase, where I had aspirations of becoming a food critic, and so I sent it back and asked them to make it correctly. As a Canadian, I was nice about it, and not the least bit passive aggressive.
So the waitress went back to the kitchen, and a few minutes later, the manager of the restaurant came to me to ask me what the problem was. I was a bit surprised, but explained to him that what I was given wasn't carbonara - I mean, it was the same ingredients but it had been prepared incorrectly.
He had no idea what I meant. So I explained to him what I thought had happened, and he nodded and looked at me appreciatively in the way that service sector people do when you're doing something as condescending as explaining to the manager of an Italian restaurant how to make a very popular and not at all obscure pasta dish. And he apologized for the mistake, but then he suggested that I order something else.
That's when it dawned on me - no one had ever pointed out to the restaurant that this isn't what spaghetti carbonara was supposed to look like. This was a busy and popular Italian restaurant, and they'd been making carbonara for years like this, and no one had ever said anything.
Why else would he tell me to order something else? If this were a one off, they'd just make it correctly, but they couldn't because no one knew what I was talking about.
I don't mean this as a dig to the cooks either - like most chains, these were probably not trained chefs but people hired to work cheaply in a busy kitchen, and who were following recipes. From their perspective, I was probably some Toronto snob who was telling them what to do - I wasn't even Italian! How would I know?
From their perspective, I was the crackpot!
But I did know, and in this day and age, one would probably just whip out their phone and show the manager 25 videos on YouTube demonstrating exactly how their kitchen was doing this incorrectly. But at the time, all I had was my word.
Things got stranger - for the rest of the evening, whenever a waiter or waitress would walk by, they would apologize to me for the mix-up. There was this whole production that was clearly rehearsed to make me feel better, but I would have felt better knowing that they were going to make the dish correctly - I even offered to show them! And again, I understand that this would have made me look like an arrogant jerk, but I certainly would have felt better.
But then one wonders - let's say that the manager goes home, wondering if what I was saying was true, and goes to an Italian cookbook and discovers that I was telling the truth. What then? Maybe it was a popular item, and people might complain that it was different when they started preparing it correctly! Or maybe they'd rechristen it as their "house-style" carbonara, made just the way Nonna used to make at home!
But it raises an important question: what happens when the places that sell themselves as authentic and as experts, reveal themselves to be nothing of the sort?
I left the restaurant with a sinking feeling, a kind of amused horror, and it's a feeling that I've been getting again recently, when I think about the rise of AI.
So much of what I've seen of ChatGPT in its deployment so far reminds me of that (now-gone) local authentic Italian restaurant chain, and how so many Calgarians thought it was great and authentic, all while being served scrambled egg pasta. I see all these people on YouTube talking about using ChatGPT to teach them stuff, but it's pretty clear that ChatGPT is not always reliable.
How we think of knowledge is shifting and how we deal with that shift is going to have some very serious implications, not just for AI replaceable people like me, but for questions of knowledge and what constitutes knowledge as opposed to belief.
Next up - where I complain about something I saw online!