About social media!
I say this because I rarely agree with anything else he writes. But I don't think he's doing his usual counterfactual mishmashy thing here - his example in the Clay Shirky book about a Wall Street trader getting his phone back by using the coercive powers of the Internet on a single individual is pretty telling - at the end of the day, you can shame individuals into action, but not countries, and this seems about right to me.
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